Monday 7 May 2012

Custom Dynamics CRM Development


The CRM or the customer relationship management software helps in providing effective and timely management of relationships with customers. CRM software is now an extremely important element of customer relationship management, since it is instrumental in establishing long-term relations with customers, through its efficient and on-time services. The Custom Dynamics CRM software is designed in such a way that it aids the efficient functioning of sales and customer service executives. Custom Dynamics CRM development works by automating the key functions of sales and customer support. This in turn, helps in developing and retaining lasting relationships with the existing and potential clients of a company. An efficient Custom CRM Dynamics software solution is fast and accurate and can be easily hosted along with the company website. They also have a user-friendly interface that makes it easier for the customer relationship executives to store, process and retrieve information, as per needs. Microsoft Dynamics CRM is one of the most popular CRM systems. One of its competitive advantages is its flexibility to extensions and modifications with its settings as well as its programming tools. In Microsoft dynamics CRM it is possible integration with external systems, such as accounting applications, Document management, Call Centers, email servers etc. It is often the case, when you have to do custom programming, as existing settings and adding custom tables and objects directly in MS Dynamics CRM user interface do wonderful job, but still have their limits. In those situations CRM technical consultants deploy plug-ins and/or Extensions, often referred as Add-ons. Plug-In this is external business logic, which could be integrated into Dynamics CRM to redirect documents, master records or results of the business logic into CRM. It is common practice to deploy MS CRM objects custom event handlers. Add-On this is typically separate programming project, extending CRM, where you can introduce new entities (beyond the custom tables, available directly in CRM) via Microsoft CRM SDK programming.

The hired dedicated Microsoft Dynamics CRM developers can provide your organization with value that extends across your project-driven operations. The dedicated Microsoft CRM developers helps people to be more productive with easy access to role-based information and collaboration tools such as Web-based portals that help people work more effective in their respective fields. It also Manages projects easily across company divisions and locations by using Business Portal in Microsoft Dynamics CRM to deliver applications, information, and processes to employees, customers, and partners. The hired dedicated Custom Microsoft Dynamics CRM developers helps in gaining insight with improved business analysis with accurate forecasting and real-time status reports for individual projects or customers. The dedicated Microsoft Dynamics CRM developers helps in meeting the demands of your specific industry with industry-specific functionality that helps you estimate more accurately, so you can meet customer requirements on time and within budget.

Friday 4 May 2012

Dynamics SL increases productivity in Customer Relationship Management


Microsoft Dynamics CRM is a fully integrated customer relationship management (CRM) solution comprised of a robust suite of sales, marketing, and customer service capabilities. The product offers businesses of all sizes a fast, flexible, and affordable solution for finding, winning, and growing profitable customer relationships. Native Office Outlook integration encourages rapid user adoption, improves productivity, and helps streamline business processes for greater overall impact. Microsoft Dynamics CRM provides enterprise scalability, performance, and flexibility with a choice of on-premise and on-demand deployments. This highly flexible customer relationship management (CRM) system gives users the ability to create a holistic view of each customer, from initial contact through post sales and service. MicrosoftDynamics CRM business software also provides the Power of Choice to make it easy for you to evolve your business unencumbered by technology limitations. Custom CRM is familiar and easy to use because it works like other Microsoft products. It is designed to fit your business through extensive customization and partner offerings.

Microsoft Dynamics has various advantages and these are discussed here. It enhances usability by encouraging user adoption and enable people to work more productively by providing a CRM solution with a familiar, intuitive user interface. It streamlines Business Processes. Promotes consistency, rapid execution of marketing, sales, and service processes with an extensive platform and workflow tools. It reports with ease. Turn CRM data into actionable insight with wizard-based tools that enable end users to create sophisticated reports without the assistance of the IT department. It manages Data Intelligently by helping people import data rapidly and consistently so they can start working right away while preserving the integrity of your valuable customer information and reducing the risk of errors. It aligns Business and Technology. It allows you to choose on-demand, on-premise, and hybrid deployments with flexible licensing options that preserve your ability to adapt as business requirements change. It Supports Global Business Requirements. Custom Dynamics CRM Development competes on a global basis with enhanced support for multiple languages,currencies, and time zones. Microsoft Dynamics CRM enables your organization to work seamlessly in multiple languages and currencies, whether at a single location or across the globe. It effectively manages CRM. Provides administrators with real-time visibility into how the CRM system is functioning and enable them to identify and resolve issues quickly. It Improves Management Efficiency. Enable your IT team to deliver powerful CRM capabilities while keeping costs under control. Delivers availability, performance and scalability. And ensures that your CRM data is available when it’s needed without interruption. Quickly develop, innovate, and deploy. Customizes and extends your CRM solution with sophisticated and flexible development tools based on standard technologies.