MS Dynamics CRM features and benefits

Microsoft Dynamics CRM has grown in popularity with all types of businesses and organizations because of its ease of use and effectiveness as a traditional customer relationship management application. A wide range of applications can be created with this platform. By taking advantage of Microsoft Dynamics CRM as a solution development framework, organizations can reduce project timelines without having to adapt the business to match the software model. Organizations can challenge the notion of business process change, while taking advantage of their current investment in Microsoft technology. By using Microsoft Dynamics CRM as a solution development framework, organizations can invest once, yet develop multiple applications. The offshore MS Dynamics CRM application development comes with many features and benefits which are discussed in this article.

MS Dynamics CRM application development has the feature called the New Business Intelligence Functionality. The users can quickly configure multiple dashboards to monitor business performance by this feature. It has tight integration with Microsoft Office. The new release enables CRM information to take full advantage of native Outlook functionality, including previews and conditional formatting. Users can highlight and flag CRM records, just like they can with an Outlook email. Custom Dynamics CRM Development comes with another feature called the advanced user personalization. Microsoft Dynamics CRM 2011 lets users configure their workplaces to meet their specific roles and information needs. Personalizing a workspace allows users to set the default pane and tab that display when they open Microsoft Dynamics CRM Online. Dynamics CRM Development integrates with SharePoint Server's document management through contextual document repositories. Together, the two products will boost productivity by enhancing interaction between front and back office applications. Microsoft Dynamics CRM displays forms and views based on user roles. This role-tailored design ensures that users have fast access to the relevant information they need. Role-based forms and views also prevent users from seeing data that they are not authorized to view. Microsoft has incorporated numerous small but significant features into Microsoft Dynamics CRM 2011 that make it easier for businesses to configure solutions, either for themselves or third-parties. MS Dynamics CRM also facilitates customizing and sharing of solution and information. Users can create a solution or import a solution created by a developer outside the organization. Microsoft Dynamics Marketplace is an online solutions catalog that helps developers accelerate and extend their Microsoft Dynamics CRM Online implementations.